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We are always looking for creative, talented self-starters to join the WRS family.
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Medical Coder (CPC)

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a highly motivated and detail-oriented Certified Medical Coder to join our team. This role involves reviewing clinical documentation and accurately assigning codes to ensure clean claim submission and compliance with payer and regulatory guidelines. The ideal candidate combines strong coding expertise with sharp analytical and problem-solving skills.

Job Duties and Responsibilities:

  • Review and audit provider documentation (chart notes) for coding accuracy and completeness
  • Assign or suggest appropriate ICD-10-CM and CPT codes in compliance with CMS and payer guidelines
  • Communicate with providers for clarification when documentation is unclear or insufficient
  • Identify documentation gaps, coding trends, and opportunities for provider education or process improvements
  • Collaborate with billing staff and team leads to resolve coding-related issues
  • Stay current with coding updates, payer policy changes, and specialty-specific coding rules
  • Ensure all charts meet compliance standards and support appropriate reimbursement
  • Contribute to denial prevention by supporting clean claim submission through thorough documentation review
  • Maintain strict HIPAA compliance and confidentiality in all activities

Qualifications

  • Certified Professional Coder (CPC) from AAPC (active status required)
  • Minimum of 2 years’ experience in medical coding for U.S.-based providers
  • Strong knowledge of ICD-10-CM and CPT coding systems Solid understanding of medical terminology, anatomy, and physiology
  • Familiarity with U.S. payer guidelines, NCCI edits, and CMS rules
  • Experience with EMR/EHR systems such as WRSHealth, eClinicalWorks, Athenahealth, Kareo, DrChrono, etc.
  • High attention to detail and strong coding accuracy
  • Ability to work independently and meet deadlines
  • Comfortable working graveyard shift (U.S. hours)
  • Stable internet connection
  • Excellent written and verbal English communication skills

Preferred Qualifications

  • Coding experience in specialty areas such as Behavioral Health/Psychiatry, ENT, or Internal Medicine
  • Exposure to denial handling and billing workflows Additional certifications such as CPMA or CRC
  • Background in RCM or BPO coding environments

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Data Engineer

Brazil

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a highly motivated and detail-oriented Data Engineer to join our team. The ideal candidate will have a strong background in data transformation, database management, and programming, with a focus on maintaining and optimizing data processes. This role involves a combination of technical skills and problem-solving to ensure data integrity and efficiency across systems.

Job Duties and Responsibilities

  • Perform data transformation, clean-up, extraction, and other data management activities to ensure accuracy and usability.
  • Administer and manage databases, ensuring optimal performance, availability, and security.
  • Design, develop, and maintain ETL processes to support data integration and workflows.
  • Utilize Python programming and BASH scripting to automate processes and streamline operations.
  • Execute and monitor database administrative functions, such as backup, recovery, and performance tuning.
  • Collaborate with cross-functional teams to identify data-related requirements and solutions.

Qualifications

  • Proficiency in Python programming, BASH scripting, and SQL.
  • Hands-on experience with ETL workflows and tools.
  • Strong knowledge of database administration, including schema design, query optimization, and troubleshooting.
  • Proven experience in data transformation, cleaning, and extraction techniques.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and within a collaborative team environment.
  • Proficiency with AWS tools, including managing and organizing data using S3, creating data visualizations and dashboards in Quicksight, and utilizing ETL-related AWS services like Glue, Athena, and Redshift.

Job Type: Full-time Remote
Hours: 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.




 

Apply Here

Certified Medical Coder (CPC)

Manila Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a highly motivated and detail-oriented Certified Medical Coder to join our team. This role involves reviewing clinical documentation and accurately assigning codes to ensure clean claim submission and compliance with payer and regulatory guidelines. The ideal candidate combines strong coding expertise with sharp analytical and problem-solving skills.

Job Duties and Responsibilities:

  • Review and audit provider documentation (chart notes) for coding accuracy and completeness
  • Assign or suggest appropriate ICD-10-CM and CPT codes in compliance with CMS and payer guidelines
  • Communicate with providers for clarification when documentation is unclear or insufficient
  • Identify documentation gaps, coding trends, and opportunities for provider education or process improvements
  • Collaborate with billing staff and team leads to resolve coding-related issues
  • Stay current with coding updates, payer policy changes, and specialty-specific coding rules
  • Ensure all charts meet compliance standards and support appropriate reimbursement
  • Contribute to denial prevention by supporting clean claim submission through thorough documentation review
  • Maintain strict HIPAA compliance and confidentiality in all activities

Qualifications

  • Certified Professional Coder (CPC) from AAPC (active status required)
  • Minimum of 2 years’ experience in medical coding for U.S.-based providers
  • Strong knowledge of ICD-10-CM and CPT coding systems Solid understanding of medical terminology, anatomy, and physiology
  • Familiarity with U.S. payer guidelines, NCCI edits, and CMS rules
  • Experience with EMR/EHR systems such as WRSHealth, eClinicalWorks, Athenahealth, Kareo, DrChrono, etc.
  • High attention to detail and strong coding accuracy
  • Ability to work independently and meet deadlines
  • Comfortable working graveyard shift (U.S. hours)
  • Stable internet connection
  • Excellent written and verbal English communication skills

Preferred Qualifications

  • Coding experience in specialty areas such as Behavioral Health/Psychiatry, ENT, or Internal Medicine
  • Exposure to denial handling and billing workflows Additional certifications such as CPMA or CRC
  • Background in RCM or BPO coding environments

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Data Engineer

Viet Nam

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a highly motivated and detail-oriented Data Engineer to join our team. The ideal candidate will have a strong background in data transformation, database management, and programming, with a focus on maintaining and optimizing data processes. This role involves a combination of technical skills and problem-solving to ensure data integrity and efficiency across systems.

Job Duties and Responsibilities

  • Perform data transformation, clean-up, extraction, and other data management activities to ensure accuracy and usability.
  • Administer and manage databases, ensuring optimal performance, availability, and security.
  • Design, develop, and maintain ETL processes to support data integration and workflows.
  • Utilize Python programming and BASH scripting to automate processes and streamline operations.
  • Execute and monitor database administrative functions, such as backup, recovery, and performance tuning.
  • Collaborate with cross-functional teams to identify data-related requirements and solutions.

Qualifications

  • Proficiency in Python programming, BASH scripting, and SQL.
  • Hands-on experience with ETL workflows and tools.
  • Strong knowledge of database administration, including schema design, query optimization, and troubleshooting.
  • Proven experience in data transformation, cleaning, and extraction techniques.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and within a collaborative team environment.
  • Proficiency with AWS tools, including managing and organizing data using S3, creating data visualizations and dashboards in Quicksight, and utilizing ETL-related AWS services like Glue, Athena, and Redshift.

Job Type: Full-time Remote
Hours: 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.




 

Apply Here

Sr. Systems Admin (Linux and AWS)

Brazil

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a skilled and motivated Linux/AWS Systems Administrator with a strong background in managing Debian-based systems. The ideal candidate will have a minimum of 3 years of experience in system administration, cloud infrastructure management (preferably in AWS), and automating operations in production environments. You will be responsible for maintaining and improving our infrastructure to ensure high availability, performance, and security.

Key Responsibilities:

  • Manage, monitor, and maintain Debian-based Linux systems in production environments.
  • Design, deploy, and maintain cloud infrastructure, primarily in AWS (EC2, IAM, VPC, RDS, S3, CloudWatch, etc.).
  • Implement and maintain infrastructure automation using tools like Ansible, Terraform, or AWS CDK.
  • Write and maintain scripts (e.g., Bash, Python) to automate routine operations and enhance system reliability.
  • Ensure system performance, availability, and security, addressing incidents and resolving issues promptly.
  • Configure and manage monitoring and logging tools (e.g., Prometheus, Grafana, AWS CloudWatch).
  • Support containerized environments and orchestration tools (e.g., Docker, ECS, EKS, Fargate).
  • Collaborate with engineering and development teams to support CI/CD pipelines and deployment workflows.
  • Maintain proper documentation and version control using Git and ensure best practices are followed.

Qualifications:

  • 5+ years of professional experience as a Linux System Administrator or in a similar role.
  • Proven experience managing Debian Linux distributions in production environments.
  • Strong understanding of AWS services (e.g., EC2, IAM, VPC, S3, RDS, CloudWatch).
  • Hands-on experience with automation tools like Ansible, Terraform, or AWS CDK.
  • Proficiency in scripting languages such as Bash, Python, or similar.
  • Familiarity with networking concepts, firewalls, DNS, and load balancers.
  • Experience with monitoring/logging tools such as Prometheus, Grafana, CloudWatch.
  • Knowledge of containerization (EKS, Docker, ECS, Fargate) is a plus.
  • Comfortable with version control systems (e.g., Git).

Preferred Qualifications:

  • Experience with CI/CD tools like GitLab CI, Jenkins, or GitHub Actions.
  • Familiarity with high availability and failover strategies in cloud environments.
  • Exposure to compliance standards (e.g., HIPAA, SOC 2) is a plus.
  • Full professional proficiency communication and documentation abilities.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Info Security and System Administrator

Brazil

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a System Administrator with an information security background to be the primary administrator and security agent for our system and telecommunications. This role maintains upgrades, maintenance, and any installations needed for our employees. The System Administrator will educate our employees and act as the first point of contact for support within the business for technical needs.

Job Duties and Responsibilities

  • Monitor all user accounts for least privileges as well as creation of new accounts and removal of old.  This includes Linux system accounts, AWS IAM accounts, VOIP, Email, and others.
  • Architect, design, implement, and deploy technical security controls on appropriate application of existing security services to solve their problems or enable new business opportunities. 
  • Research and evaluate new security technologies to be used as point solutions to gaps where the project is unable to take advantage of or needing greater functionality than reusable enterprise security services. 
  • Enhance security team accomplishments and competences by planning delivery of solutions; answering technical and procedural questions for team members; teaching improved processes, mentoring team members.
  • Plan security systems by evaluating network and security technologies.
  •  Determine security requirements by evaluating business strategies and requirements; conducting system security and vulnerability analyses and risk assessments; identifying integration issues; preparing cost estimates.
  • Implement security systems by specifying intrusion detection methodologies and equipment; directing equipment and software installation and calibration; preparing preventive and reactive measures.
  • May provide leadership and mentoring in the areas or expertise and architecture to peers, developers, management and business users including technical expertise, coaching, and ad-hoc training.
  • Support assurance compliance to required standards, procedures, guidelines and processes.
  • Develop risk-based mitigation strategies for infrastructure, platform, operating systems, and applications
  • Create and maintain vulnerability management policies, procedures, and training
  • Design and implement security automation wherever possible
  • own any/all technical problems
  • Respond to calls and emails, provide fast follow-up, and identify solutions. Collaborate with our internal customers to elaborate on project statuses and winning achievements.
  •  Perform server administration tasks, including user management, security protocols, and network maintenance. 
  • Monitor for bugs, review incoming data and use existing tools to respond to issues as they arise. 
  • Develop and test new technologies as needed.
  • Perform routine audits of the systems and perform the nightly backup as directed.
 

Qualifications

  • Bachelor's degree in technology or computer science is required
  • Competent with Bash scripting.
  • Proven ability to work well under pressure
  • Clear written and verbal communications skills.
  • Experience working with industry-leading vulnerability scanners and the ability to read / understand the information those systems produce to understand what a company’s vulnerability landscape looks like
  • Familiarity or experience with Common Vulnerability Scoring methodology for rating vulnerability criticality.
  •  Ability to work both independently and as part of a team.
  • 2+ years of hands-on experience in IAAS and PAAS on a global scale.
  •  Strong experience with cloud virtualization technologies: Docker and AWS
  •  Familiar with AWS shared responsibility model from a security standpoint
  • Time management skills
  • Prior Technical Support experience 
  • Strong knowledge of operating systems, equipment, technology and other performance-monitoring tools
  • Linux Cloud Engineer
    • Linux Administration
    • AWS (Amazon Web Service)
    • Debian
    • Nagios or Icinga
    • DNS
    • HAProxy
    • Nginx
    • FreePBX a plus

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Sr. Systems Admin (Linux and AWS)

Manila Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a skilled and motivated Linux/AWS Systems Administrator with a strong background in managing Debian-based systems. The ideal candidate will have a minimum of 3 years of experience in system administration, cloud infrastructure management (preferably in AWS), and automating operations in production environments. You will be responsible for maintaining and improving our infrastructure to ensure high availability, performance, and security.

Key Responsibilities:

  • Manage, monitor, and maintain Debian-based Linux systems in production environments.
  • Design, deploy, and maintain cloud infrastructure, primarily in AWS (EC2, IAM, VPC, RDS, S3, CloudWatch, etc.).
  • Implement and maintain infrastructure automation using tools like Ansible, Terraform, or AWS CDK.
  • Write and maintain scripts (e.g., Bash, Python) to automate routine operations and enhance system reliability.
  • Ensure system performance, availability, and security, addressing incidents and resolving issues promptly.
  • Configure and manage monitoring and logging tools (e.g., Prometheus, Grafana, AWS CloudWatch).
  • Support containerized environments and orchestration tools (e.g., Docker, ECS, EKS, Fargate).
  • Collaborate with engineering and development teams to support CI/CD pipelines and deployment workflows.
  • Maintain proper documentation and version control using Git and ensure best practices are followed.

Qualifications:

  • 5+ years of professional experience as a Linux System Administrator or in a similar role.
  • Proven experience managing Debian Linux distributions in production environments.
  • Strong understanding of AWS services (e.g., EC2, IAM, VPC, S3, RDS, CloudWatch).
  • Hands-on experience with automation tools like Ansible, Terraform, or AWS CDK.
  • Proficiency in scripting languages such as Bash, Python, or similar.
  • Familiarity with networking concepts, firewalls, DNS, and load balancers.
  • Experience with monitoring/logging tools such as Prometheus, Grafana, CloudWatch.
  • Knowledge of containerization (EKS, Docker, ECS, Fargate) is a plus.
  • Comfortable with version control systems (e.g., Git).

Preferred Qualifications:

  • Experience with CI/CD tools like GitLab CI, Jenkins, or GitHub Actions.
  • Familiarity with high availability and failover strategies in cloud environments.
  • Exposure to compliance standards (e.g., HIPAA, SOC 2) is a plus.
  • Full professional proficiency communication and documentation abilities.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Sr. Talent Acquisition Specialist

Multiple Countries

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing

Job Purpose and Role

Sr. Talent Acquisition Specialist oversees the entire process of finding, attracting, and hiring qualified candidates to fill open positions within the organization. This role would develop and implement recruitment strategies, manage the hiring process, and work to improve both the recruitment and candidate experience. 

Key Responsibilities:
•    Help develop and implement recruitment strategies: This includes identifying sourcing channels, optimizing job postings, and developing employer branding initiatives. 
•    Manage the full-cycle recruitment process: From posting jobs and screening applications to coordinating interviews and extending offers, the Talent Acquisition Manager is responsible for the entire hiring journey. 
•    Source candidates: Utilize various sourcing methods, such as job boards, social media, networking, and career fairs, to identify qualified candidates. 
•    Screen and assess candidates: Evaluate resumes, conduct initial screenings, and assess candidates' suitability for specific roles. 
•    Coordinate interviews: Schedule and coordinate interviews with hiring managers, ensuring a smooth and efficient process. 
•    Build and maintain relationships: Develop and maintain relationships with internal stakeholders, external partners, and recruitment agencies. 
•    Utilize Applicant Tracking Systems (ATS) and other HR tools: Employ technology to streamline the hiring process and track candidates. 
•    Monitor and improve recruitment metrics: Track key performance indicators (KPIs) and use data to identify areas for improvement and optimize recruitment strategies. 
•    Provide guidance to hiring managers: Assist hiring managers in understanding hiring needs, developing job descriptions, and conducting interviews. 
•    Contribute to employee retention: Understand the importance of a good candidate and employee experience, and work to improve retention efforts. 
•    Forecast future talent needs: Analyze current and future staffing needs to ensure the organization has the right talent in place. 
•    Budget for recruitment costs: Manage and track the costs associated with recruitment activities. 

Skills and Qualifications:
  • Bachelor's degree in Human Resources, Business, or a related field.
  • At least 5 years experience in recruitment, sourcing, and talent acquisition.
  • Broad knowledge in recruitment tools and applicant tracking systems such as JazzHR
  • Background in hiring technical roles for Software Development
  • Strong communication, interpersonal, and organizational skills.
  • Ability to build relationships with internal stakeholders and external partners.
  • Experience with data analysis and reporting
  • Strong problem-solving and critical thinking skills. 

Location: Remote 

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.



 

Apply Here

Director for Client Services - VA Service

Multiple Countries

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are looking for a results-driven and highly organized Sr. Director of Client Services for VA to oversee a team of Virtual Assistants supporting healthcare providers in the US. This role plays a critical part in ensuring high-quality service delivery, maintaining team performance, and continuously improving operational efficiency.

Key Responsibilities

  • Lead, coach, and manage a team of Virtual Assistants (VAs) supporting US-based healthcare professionals.
  • Monitor and evaluate individual and team performance using KPIs and scorecards.
  • Conduct regular one-on-one check-ins and team meetings to ensure alignment and support.
  • Handle escalations and provide timely resolutions to both internal and client concerns.
  • Coordinate onboarding and training of new VAs to ensure they are aligned with company and client standards.
  • Generate and analyze performance reports to identify trends, strengths, and areas for improvement.
  • Report team performance, escalations, and client satisfaction metrics to the VP of Client Services on a regular basis, including actionable insights and recommendations for improvement.
  • Collaborate with internal departments to enhance team performance and service quality.
  • Ensure that all team members follow HIPAA guidelines and client confidentiality protocols

Qualifications

  • Proven experience in customer service or virtual assistant management, preferably in the healthcare industry.
  • At least 5 years of leadership experience managing large teams
  • Experience in handling client relationships, including managing escalations, delivering service recovery, and maintaining high customer satisfaction levels.
  • Strong background in team reporting, monitoring, and performance management.
  • Demonstrated ability to set, track, and drive team KPIs, with a solid understanding of performance scorecards and metrics analysis.
  • Background in coaching and developing team members, including conducting regular feedback sessions, performance reviews, and team development plans
  • Excellent verbal and written communication skills, with the ability to lead team meetings and collaborate cross-functionally.
  • Familiarity with healthcare processes, medical terminology, or experience supporting US healthcare clients
  • Tech-savvy and comfortable working with remote teams and digital tools (e.g., CRMs, communication platforms, Google Workspace, performance dashboards, etc.)
     

Location: Remote

- Philippines

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.

Apply Here

Director for Client Services - VA Service

Colombia

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are looking for a results-driven and highly organized Sr. Director of Client Services for VA to oversee a team of Virtual Assistants supporting healthcare providers in the US. This role plays a critical part in ensuring high-quality service delivery, maintaining team performance, and continuously improving operational efficiency.

Key Responsibilities

  • Lead, coach, and manage a team of Virtual Assistants (VAs) supporting US-based healthcare professionals.
  • Monitor and evaluate individual and team performance using KPIs and scorecards.
  • Conduct regular one-on-one check-ins and team meetings to ensure alignment and support.
  • Handle escalations and provide timely resolutions to both internal and client concerns.
  • Coordinate onboarding and training of new VAs to ensure they are aligned with company and client standards.
  • Generate and analyze performance reports to identify trends, strengths, and areas for improvement.
  • Report team performance, escalations, and client satisfaction metrics to the VP of Client Services on a regular basis, including actionable insights and recommendations for improvement.
  • Collaborate with internal departments to enhance team performance and service quality.
  • Ensure that all team members follow HIPAA guidelines and client confidentiality protocols

Qualifications

  • Proven experience in customer service or virtual assistant management, preferably in the healthcare industry.
  • At least 5 years of leadership experience managing large teams
  • Experience in handling client relationships, including managing escalations, delivering service recovery, and maintaining high customer satisfaction levels.
  • Strong background in team reporting, monitoring, and performance management.
  • Demonstrated ability to set, track, and drive team KPIs, with a solid understanding of performance scorecards and metrics analysis.
  • Background in coaching and developing team members, including conducting regular feedback sessions, performance reviews, and team development plans
  • Excellent verbal and written communication skills, with the ability to lead team meetings and collaborate cross-functionally.
  • Familiarity with healthcare processes, medical terminology, or experience supporting US healthcare clients
  • Tech-savvy and comfortable working with remote teams and digital tools (e.g., CRMs, communication platforms, Google Workspace, performance dashboards, etc.)
     

Location: Remote

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.

Apply Here

Data Engineer

Manila Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a highly motivated and detail-oriented Data Engineer to join our team. The ideal candidate will have a strong background in data transformation, database management, and programming, with a focus on maintaining and optimizing data processes. This role involves a combination of technical skills and problem-solving to ensure data integrity and efficiency across systems.

Job Duties and Responsibilities

  • Perform data transformation, clean-up, extraction, and other data management activities to ensure accuracy and usability.
  • Administer and manage databases, ensuring optimal performance, availability, and security.
  • Design, develop, and maintain ETL processes to support data integration and workflows.
  • Utilize Python programming and BASH scripting to automate processes and streamline operations.
  • Execute and monitor database administrative functions, such as backup, recovery, and performance tuning.
  • Collaborate with cross-functional teams to identify data-related requirements and solutions.

Qualifications

  • Proficiency in Python programming, BASH scripting, and SQL.
  • Hands-on experience with ETL workflows and tools.
  • Strong knowledge of database administration, including schema design, query optimization, and troubleshooting.
  • Proven experience in data transformation, cleaning, and extraction techniques.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and within a collaborative team environment.
  • Proficiency with AWS tools, including managing and organizing data using S3, creating data visualizations and dashboards in Quicksight, and utilizing ETL-related AWS services like Glue, Athena, and Redshift.

Job Type: Full-time Remote
Hours: 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.




 

Apply Here

Senior Technical Project manager

Multiple Countries

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.
 

Company Overview

Our Senior Technical Project Manager is a high-level professional who bridges the gap between technical expertise and Business or product strategy. They are responsible for ensuring that a product is not only functionally complete but also technically robust, scalable, and secure, while also prioritizing the needs of customers and other stakeholders. This role involves significant technical depth, leadership skills, and the ability to effectively communicate and collaborate across different teams. 
 

Job Duties and Responsibilities

  • Gather and document business and technical requirements to define project scope, cost, and timeline.
  • Act as a subject matter expert ensuring technical feasibility and alignment with business goals. Facilitate the meetings and agenda for development projects
  • Oversee software development cycles, setting clear milestones, deliverables, and deadlines.
  • Assess development workloads to allocate resources efficiently and set realistic expectations.
  • Ensure technical documentation, code reviews, and adherence to software development best practices.
  • Identify risks and bottlenecks in the development process, proactively addressing them to ensure smooth project delivery.
  • Collaborate with engineering teams to define technical solutions that align with business needs.
  • Work with various stakeholders, including product owners, account managers and clients, to understand needs and incorporate them into the product strategy.
  • Implementing quality control measures to ensure software meets technical standards
  • Monitor project progress, providing status updates to stakeholders and adjusting plans as necessary.
  • Define and prioritize technical stories in the product backlog, balancing business needs with technical constraints and long-term sustainability.
  • Facilitate Agile methodologies, including sprint planning, stand-ups, and retrospectives.
 

Qualifications

  • Proven experience as a Technical Project Manager or Software Development Manager and similar role in software development.
  • Strong understanding of full-stack development, including both frontend and backend technologies.
  • Strong understanding of programming languages, software development methodologies (Agile, Waterfall), and relevant technical architecture
  • Experience in project management methodologies such as Agile and Scrum
  • Ability to assess development efforts, define realistic timelines, and allocate resources effectively.
  • Excellent communication skills, with the ability to translate complex technical details into business-friendly language.
  • Strong problem-solving skills, with the ability to identify and mitigate risks early.
  • Familiarity with software development best practices, including version control, CI/CD pipelines, and code review processes.
  • Previous experience as a senior full stack developer is highly preferred
  • Experience working with cross-functional teams, including software engineers, designers, and product managers.
  • Proficiency in project management tools such as Jira

Location: Remote

Hours:  Available during standard US business hours (9am-5pm EST, 8:30am-4:30pm EST or 4am-12pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Senior Technical Project manager

Colombia

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.
 

Company Overview

Our Senior Technical Project Manager is a high-level professional who bridges the gap between technical expertise and Business or product strategy. They are responsible for ensuring that a product is not only functionally complete but also technically robust, scalable, and secure, while also prioritizing the needs of customers and other stakeholders. This role involves significant technical depth, leadership skills, and the ability to effectively communicate and collaborate across different teams. 
 

Job Duties and Responsibilities

  • Gather and document business and technical requirements to define project scope, cost, and timeline.
  • Act as a subject matter expert ensuring technical feasibility and alignment with business goals. Facilitate the meetings and agenda for development projects
  • Oversee software development cycles, setting clear milestones, deliverables, and deadlines.
  • Assess development workloads to allocate resources efficiently and set realistic expectations.
  • Ensure technical documentation, code reviews, and adherence to software development best practices.
  • Identify risks and bottlenecks in the development process, proactively addressing them to ensure smooth project delivery.
  • Collaborate with engineering teams to define technical solutions that align with business needs.
  • Work with various stakeholders, including product owners, account managers and clients, to understand needs and incorporate them into the product strategy.
  • Implementing quality control measures to ensure software meets technical standards
  • Monitor project progress, providing status updates to stakeholders and adjusting plans as necessary.
  • Define and prioritize technical stories in the product backlog, balancing business needs with technical constraints and long-term sustainability.
  • Facilitate Agile methodologies, including sprint planning, stand-ups, and retrospectives.
 

Qualifications

  • Proven experience as a Technical Project Manager or Software Development Manager and similar role in software development.
  • Strong understanding of full-stack development, including both frontend and backend technologies.
  • Strong understanding of programming languages, software development methodologies (Agile, Waterfall), and relevant technical architecture
  • Experience in project management methodologies such as Agile and Scrum
  • Ability to assess development efforts, define realistic timelines, and allocate resources effectively.
  • Excellent communication skills, with the ability to translate complex technical details into business-friendly language.
  • Strong problem-solving skills, with the ability to identify and mitigate risks early.
  • Familiarity with software development best practices, including version control, CI/CD pipelines, and code review processes.
  • Previous experience as a senior full stack developer is highly preferred
  • Experience working with cross-functional teams, including software engineers, designers, and product managers.
  • Proficiency in project management tools such as Jira

Location: Remote

Hours:  Available during standard US business hours (9am-5pm EST, 8:30am-4:30pm EST or 4am-12pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Senior Technical Project manager

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.
 

Company Overview

Our Senior Technical Project Manager is a high-level professional who bridges the gap between technical expertise and Business or product strategy. They are responsible for ensuring that a product is not only functionally complete but also technically robust, scalable, and secure, while also prioritizing the needs of customers and other stakeholders. This role involves significant technical depth, leadership skills, and the ability to effectively communicate and collaborate across different teams. 
 

Job Duties and Responsibilities

  • Gather and document business and technical requirements to define project scope, cost, and timeline.
  • Act as a subject matter expert ensuring technical feasibility and alignment with business goals. Facilitate the meetings and agenda for development projects
  • Oversee software development cycles, setting clear milestones, deliverables, and deadlines.
  • Assess development workloads to allocate resources efficiently and set realistic expectations.
  • Ensure technical documentation, code reviews, and adherence to software development best practices.
  • Identify risks and bottlenecks in the development process, proactively addressing them to ensure smooth project delivery.
  • Collaborate with engineering teams to define technical solutions that align with business needs.
  • Work with various stakeholders, including product owners, account managers and clients, to understand needs and incorporate them into the product strategy.
  • Implementing quality control measures to ensure software meets technical standards
  • Monitor project progress, providing status updates to stakeholders and adjusting plans as necessary.
  • Define and prioritize technical stories in the product backlog, balancing business needs with technical constraints and long-term sustainability.
  • Facilitate Agile methodologies, including sprint planning, stand-ups, and retrospectives.
 

Qualifications

  • Proven experience as a Technical Project Manager or Software Development Manager and similar role in software development.
  • Strong understanding of full-stack development, including both frontend and backend technologies.
  • Strong understanding of programming languages, software development methodologies (Agile, Waterfall), and relevant technical architecture
  • Experience in project management methodologies such as Agile and Scrum
  • Ability to assess development efforts, define realistic timelines, and allocate resources effectively.
  • Excellent communication skills, with the ability to translate complex technical details into business-friendly language.
  • Strong problem-solving skills, with the ability to identify and mitigate risks early.
  • Familiarity with software development best practices, including version control, CI/CD pipelines, and code review processes.
  • Previous experience as a senior full stack developer is highly preferred
  • Experience working with cross-functional teams, including software engineers, designers, and product managers.
  • Proficiency in project management tools such as Jira

Location: Remote

Hours:  Available during standard US business hours (9am-5pm EST, 8:30am-4:30pm EST or 4am-12pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Info Security and System Administrator

Manila Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a System Administrator with an information security background to be the primary administrator and security agent for our system and telecommunications. This role maintains upgrades, maintenance, and any installations needed for our employees. The System Administrator will educate our employees and act as the first point of contact for support within the business for technical needs.

Job Duties and Responsibilities

  • Monitor all user accounts for least privileges as well as creation of new accounts and removal of old.  This includes Linux system accounts, AWS IAM accounts, VOIP, Email, and others.
  • Architect, design, implement, and deploy technical security controls on appropriate application of existing security services to solve their problems or enable new business opportunities. 
  • Research and evaluate new security technologies to be used as point solutions to gaps where the project is unable to take advantage of or needing greater functionality than reusable enterprise security services. 
  • Enhance security team accomplishments and competences by planning delivery of solutions; answering technical and procedural questions for team members; teaching improved processes, mentoring team members.
  • Plan security systems by evaluating network and security technologies.
  •  Determine security requirements by evaluating business strategies and requirements; conducting system security and vulnerability analyses and risk assessments; identifying integration issues; preparing cost estimates.
  • Implement security systems by specifying intrusion detection methodologies and equipment; directing equipment and software installation and calibration; preparing preventive and reactive measures.
  • May provide leadership and mentoring in the areas or expertise and architecture to peers, developers, management and business users including technical expertise, coaching, and ad-hoc training.
  • Support assurance compliance to required standards, procedures, guidelines and processes.
  • Develop risk-based mitigation strategies for infrastructure, platform, operating systems, and applications
  • Create and maintain vulnerability management policies, procedures, and training
  • Design and implement security automation wherever possible
  • own any/all technical problems
  • Respond to calls and emails, provide fast follow-up, and identify solutions. Collaborate with our internal customers to elaborate on project statuses and winning achievements.
  •  Perform server administration tasks, including user management, security protocols, and network maintenance. 
  • Monitor for bugs, review incoming data and use existing tools to respond to issues as they arise. 
  • Develop and test new technologies as needed.
  • Perform routine audits of the systems and perform the nightly backup as directed.
 

Qualifications

  • Bachelor's degree in technology or computer science is required
  • Competent with Bash scripting.
  • Proven ability to work well under pressure
  • Clear written and verbal communications skills.
  • Experience working with industry-leading vulnerability scanners and the ability to read / understand the information those systems produce to understand what a company’s vulnerability landscape looks like
  • Familiarity or experience with Common Vulnerability Scoring methodology for rating vulnerability criticality.
  •  Ability to work both independently and as part of a team.
  • 2+ years of hands-on experience in IAAS and PAAS on a global scale.
  •  Strong experience with cloud virtualization technologies: Docker and AWS
  •  Familiar with AWS shared responsibility model from a security standpoint
  • Time management skills
  • Prior Technical Support experience 
  • Strong knowledge of operating systems, equipment, technology and other performance-monitoring tools
  • Linux Cloud Engineer
    • Linux Administration
    • AWS (Amazon Web Service)
    • Debian
    • Nagios or Icinga
    • DNS
    • HAProxy
    • Nginx
    • FreePBX a plus

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Director for Client Services - VA Service

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are looking for a results-driven and highly organized Sr. Director of Client Services for VA to oversee a team of Virtual Assistants supporting healthcare providers in the US. This role plays a critical part in ensuring high-quality service delivery, maintaining team performance, and continuously improving operational efficiency.

Key Responsibilities

  • Lead, coach, and manage a team of Virtual Assistants (VAs) supporting US-based healthcare professionals.
  • Monitor and evaluate individual and team performance using KPIs and scorecards.
  • Conduct regular one-on-one check-ins and team meetings to ensure alignment and support.
  • Handle escalations and provide timely resolutions to both internal and client concerns.
  • Coordinate onboarding and training of new VAs to ensure they are aligned with company and client standards.
  • Generate and analyze performance reports to identify trends, strengths, and areas for improvement.
  • Report team performance, escalations, and client satisfaction metrics to the VP of Client Services on a regular basis, including actionable insights and recommendations for improvement.
  • Collaborate with internal departments to enhance team performance and service quality.
  • Ensure that all team members follow HIPAA guidelines and client confidentiality protocols

Qualifications

  • Proven experience in customer service or virtual assistant management, preferably in the healthcare industry.
  • At least 5 years of leadership experience managing large teams
  • Experience in handling client relationships, including managing escalations, delivering service recovery, and maintaining high customer satisfaction levels.
  • Strong background in team reporting, monitoring, and performance management.
  • Demonstrated ability to set, track, and drive team KPIs, with a solid understanding of performance scorecards and metrics analysis.
  • Background in coaching and developing team members, including conducting regular feedback sessions, performance reviews, and team development plans
  • Excellent verbal and written communication skills, with the ability to lead team meetings and collaborate cross-functionally.
  • Familiarity with healthcare processes, medical terminology, or experience supporting US healthcare clients
  • Tech-savvy and comfortable working with remote teams and digital tools (e.g., CRMs, communication platforms, Google Workspace, performance dashboards, etc.)
     

Location: Remote

- Philippines

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.

Apply Here

Medical Biller

Manila Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are hiring a Medical Biller / Billing Representative to manage insurance claim submissions, payment processing, and billing issue resolution. This role plays a key part in ensuring accurate and timely revenue cycle operations while maintaining compliance with industry standards, including HIPAA.

Job Duties and Responsibilities

  • Prepare and submit clean, accurate claims to insurance companies via electronic systems, mail, or fax.
  • Respond to inquiries from providers, staff, and insurance companies regarding billing concerns.
  • Identify, troubleshoot, and resolve billing discrepancies or complaints.
  • Review accounts and recommend next steps to the Billing Team Lead for resolution or escalation.
  • Perform collection activities including follow-ups, claim corrections, and resubmissions to third-party payers.
  • Process insurance payments and maintain accurate daily deposit records.
  • Generate and maintain daily, weekly, and monthly billing and collection reports.
  • Participate in mandatory monthly staff meetings.
  • Maintain strict confidentiality of patient health information and ensure full compliance with HIPAA regulations.

Qualifications

  • 1–3 years of proven experience in medical billing and collections.
  • Proficiency in Electronic Medical Record (EMR) systems.
  • Strong understanding of healthcare billing codes (CPT, ICD-10) and claims submission procedures.
  • Familiarity with medical coding, third-party payer operations, and healthcare collections.
  • Working knowledge of HIPAA and PHI confidentiality standards.
  • High attention to detail and ability to create consistent financial workflows.
  • Excellent communication skills for engaging with providers, staff, and documentation teams.
  • Strong interpersonal skills and ability to thrive in a collaborative team environment.

Location: Philippines - Remote

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department


 

Apply Here

AI Engineer

Colombia

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a skilled Artificial Intelligence Engineer to join our team and contribute to enhancing our AI-driven Electronic Health Record (EHR) systems. This role focuses on developing and refining AI prompts to improve natural language processing (NLP) applications for healthcare workflows. Additionally, you will build applications that enhance user interactions with language-based data, ensuring seamless integration and effective utilization of AI capabilities within our healthcare solutions.

Key Responsibilities:

  • Develop and refine prompts to ensure optimal performance of Large Language Models (LLMs) in healthcare applications.
  • Experiment with various prompt strategies and assess their impact on model responses.
  • Collaborate with developers and domain experts to integrate LLM capabilities into WRS Health’s EHR platforms.
  • Ensure prompts support accurate, context-aware responses tailored to healthcare-specific needs.
  • Evaluate and analyze model outputs to identify inconsistencies or areas for improvement.
  • Collaborate with data scientists to fine-tune models using healthcare-specific datasets.
  • Work closely with healthcare professionals and cross-functional teams to ensure LLMs align with user needs.
  • Educate internal teams on prompt engineering best practices and AI applications in healthcare.
  • Document prompt engineering methodologies, experiments, and outcomes for future reference.
  • Regularly report progress, challenges, and insights to stakeholders.
 

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Computational Linguistics, or a related field.
  • Proven experience with prompt engineering and fine-tuning Large Language Models (e.g., OpenAI GPT, Claude, Llama)
  • Hands-on experience in developing and deploying NLP models, particularly in the healthcare domain, is a plus.
  • Proven experience in developing and deploying machine learning models.
  • Strong programming skills in Python and other relevant languages
  • Proficiency in Python and NLP libraries (e.g., Hugging Face, spaCy, NLTK).
  • Familiarity with APIs for interacting with LLMs and cloud platforms
  • Knowledge with Lang Chain or  other following LLM system building framework such as LlamaIndex, AgentGPT, Flowise, Tensorflow, GPT3 by OpenAI and others
  • Background in Machine Learning Operations (MLOps) and Large Language Model Operations (LLMOps)
  • Understanding of healthcare terminology and workflows is highly desirable.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills and the ability to work in cross-functional teams.
  • Detail-oriented with a focus on delivering high-quality solutions.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.

Apply Here

AI Engineer

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a skilled Artificial Intelligence Engineer to join our team and contribute to enhancing our AI-driven Electronic Health Record (EHR) systems. This role focuses on developing and refining AI prompts to improve natural language processing (NLP) applications for healthcare workflows. Additionally, you will build applications that enhance user interactions with language-based data, ensuring seamless integration and effective utilization of AI capabilities within our healthcare solutions.

Key Responsibilities:

  • Develop and refine prompts to ensure optimal performance of Large Language Models (LLMs) in healthcare applications.
  • Experiment with various prompt strategies and assess their impact on model responses.
  • Collaborate with developers and domain experts to integrate LLM capabilities into WRS Health’s EHR platforms.
  • Ensure prompts support accurate, context-aware responses tailored to healthcare-specific needs.
  • Evaluate and analyze model outputs to identify inconsistencies or areas for improvement.
  • Collaborate with data scientists to fine-tune models using healthcare-specific datasets.
  • Work closely with healthcare professionals and cross-functional teams to ensure LLMs align with user needs.
  • Educate internal teams on prompt engineering best practices and AI applications in healthcare.
  • Document prompt engineering methodologies, experiments, and outcomes for future reference.
  • Regularly report progress, challenges, and insights to stakeholders.
 

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Computational Linguistics, or a related field.
  • Proven experience with prompt engineering and fine-tuning Large Language Models (e.g., OpenAI GPT, Claude, Llama)
  • Hands-on experience in developing and deploying NLP models, particularly in the healthcare domain, is a plus.
  • Proven experience in developing and deploying machine learning models.
  • Strong programming skills in Python and other relevant languages
  • Proficiency in Python and NLP libraries (e.g., Hugging Face, spaCy, NLTK).
  • Familiarity with APIs for interacting with LLMs and cloud platforms
  • Knowledge with Lang Chain or  other following LLM system building framework such as LlamaIndex, AgentGPT, Flowise, Tensorflow, GPT3 by OpenAI and others
  • Background in Machine Learning Operations (MLOps) and Large Language Model Operations (LLMOps)
  • Understanding of healthcare terminology and workflows is highly desirable.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills and the ability to work in cross-functional teams.
  • Detail-oriented with a focus on delivering high-quality solutions.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

AI Engineer

Viet Nam

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a skilled Artificial Intelligence Engineer to join our team and contribute to enhancing our AI-driven Electronic Health Record (EHR) systems. This role focuses on developing and refining AI prompts to improve natural language processing (NLP) applications for healthcare workflows. Additionally, you will build applications that enhance user interactions with language-based data, ensuring seamless integration and effective utilization of AI capabilities within our healthcare solutions.

Key Responsibilities:

  • Develop and refine prompts to ensure optimal performance of Large Language Models (LLMs) in healthcare applications.
  • Experiment with various prompt strategies and assess their impact on model responses.
  • Collaborate with developers and domain experts to integrate LLM capabilities into WRS Health’s EHR platforms.
  • Ensure prompts support accurate, context-aware responses tailored to healthcare-specific needs.
  • Evaluate and analyze model outputs to identify inconsistencies or areas for improvement.
  • Collaborate with data scientists to fine-tune models using healthcare-specific datasets.
  • Work closely with healthcare professionals and cross-functional teams to ensure LLMs align with user needs.
  • Educate internal teams on prompt engineering best practices and AI applications in healthcare.
  • Document prompt engineering methodologies, experiments, and outcomes for future reference.
  • Regularly report progress, challenges, and insights to stakeholders.
 

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Computational Linguistics, or a related field.
  • Proven experience with prompt engineering and fine-tuning Large Language Models (e.g., OpenAI GPT, Claude, Llama)
  • Hands-on experience in developing and deploying NLP models, particularly in the healthcare domain, is a plus.
  • Proven experience in developing and deploying machine learning models.
  • Strong programming skills in Python and other relevant languages
  • Proficiency in Python and NLP libraries (e.g., Hugging Face, spaCy, NLTK).
  • Familiarity with APIs for interacting with LLMs and cloud platforms
  • Knowledge with Lang Chain or  other following LLM system building framework such as LlamaIndex, AgentGPT, Flowise, Tensorflow, GPT3 by OpenAI and others
  • Background in Machine Learning Operations (MLOps) and Large Language Model Operations (LLMOps)
  • Understanding of healthcare terminology and workflows is highly desirable.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills and the ability to work in cross-functional teams.
  • Detail-oriented with a focus on delivering high-quality solutions.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.

Apply Here

AI Engineer

Brazil

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are seeking a skilled Artificial Intelligence Engineer to join our team and contribute to enhancing our AI-driven Electronic Health Record (EHR) systems. This role focuses on developing and refining AI prompts to improve natural language processing (NLP) applications for healthcare workflows. Additionally, you will build applications that enhance user interactions with language-based data, ensuring seamless integration and effective utilization of AI capabilities within our healthcare solutions.

Key Responsibilities:

  • Develop and refine prompts to ensure optimal performance of Large Language Models (LLMs) in healthcare applications.
  • Experiment with various prompt strategies and assess their impact on model responses.
  • Collaborate with developers and domain experts to integrate LLM capabilities into WRS Health’s EHR platforms.
  • Ensure prompts support accurate, context-aware responses tailored to healthcare-specific needs.
  • Evaluate and analyze model outputs to identify inconsistencies or areas for improvement.
  • Collaborate with data scientists to fine-tune models using healthcare-specific datasets.
  • Work closely with healthcare professionals and cross-functional teams to ensure LLMs align with user needs.
  • Educate internal teams on prompt engineering best practices and AI applications in healthcare.
  • Document prompt engineering methodologies, experiments, and outcomes for future reference.
  • Regularly report progress, challenges, and insights to stakeholders.
 

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Computational Linguistics, or a related field.
  • Proven experience with prompt engineering and fine-tuning Large Language Models (e.g., OpenAI GPT, Claude, Llama)
  • Hands-on experience in developing and deploying NLP models, particularly in the healthcare domain, is a plus.
  • Proven experience in developing and deploying machine learning models.
  • Strong programming skills in Python and other relevant languages
  • Proficiency in Python and NLP libraries (e.g., Hugging Face, spaCy, NLTK).
  • Familiarity with APIs for interacting with LLMs and cloud platforms
  • Knowledge with Lang Chain or  other following LLM system building framework such as LlamaIndex, AgentGPT, Flowise, Tensorflow, GPT3 by OpenAI and others
  • Background in Machine Learning Operations (MLOps) and Large Language Model Operations (LLMOps)
  • Understanding of healthcare terminology and workflows is highly desirable.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills and the ability to work in cross-functional teams.
  • Detail-oriented with a focus on delivering high-quality solutions.

Location: Remote
Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.

Apply Here

Medical Billing Representative

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

We are hiring a Medical Biller / Billing Representative to manage insurance claim submissions, payment processing, and billing issue resolution. This role plays a key part in ensuring accurate and timely revenue cycle operations while maintaining compliance with industry standards, including HIPAA.

Job Duties and Responsibilities

  • Prepare and submit clean, accurate claims to insurance companies via electronic systems, mail, or fax.
  • Respond to inquiries from providers, staff, and insurance companies regarding billing concerns.
  • Identify, troubleshoot, and resolve billing discrepancies or complaints.
  • Review accounts and recommend next steps to the Billing Team Lead for resolution or escalation.
  • Perform collection activities including follow-ups, claim corrections, and resubmissions to third-party payers.
  • Process insurance payments and maintain accurate daily deposit records.
  • Generate and maintain daily, weekly, and monthly billing and collection reports.
  • Participate in mandatory monthly staff meetings.
  • Maintain strict confidentiality of patient health information and ensure full compliance with HIPAA regulations.

Qualifications

  • 1–3 years of proven experience in medical billing and collections.
  • Proficiency in Electronic Medical Record (EMR) systems.
  • Strong understanding of healthcare billing codes (CPT, ICD-10) and claims submission procedures.
  • Familiarity with medical coding, third-party payer operations, and healthcare collections.
  • Working knowledge of HIPAA and PHI confidentiality standards.
  • High attention to detail and ability to create consistent financial workflows.
  • Excellent communication skills for engaging with providers, staff, and documentation teams.
  • Strong interpersonal skills and ability to thrive in a collaborative team environment.

Location: Philippines - Remote

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department


 

Apply Here

Account Manager

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

 

Job Purpose and Role

We are seeking a highly motivated and customer-centric individual to join our team as an Account Manager. As an Account Manager in our dynamic team, you will be pivotal in nurturing client relationships and ensuring the successful adoption and optimization of our healthcare software solutions across a diverse client base. Your role will focus on both maintaining excellent client relations and maximizing account growth through strategic planning and implementation.

Responsibilities

  • Develop and maintain strong relationships with a portfolio of assigned clients, ensuring their satisfaction and continued engagement with our products.
  • Understand client needs and workflows to effectively suggest solutions that enhance client value and expand product utilization.
  • Coordinate with internal teams, including support, sales, and product development, to advocate for client needs and ensure a seamless service experience.
  • Conduct regular client meetings and performance reviews to discuss clients' operational challenges and assess the impact of the solution provided.
  • Manage and resolve client issues, ensuring high levels of customer satisfaction and retention.
  • Identify opportunities for account growth and upselling, including renewals and potential new business.
 

Qualifications

  • At least 3 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role in the software industry.
  • Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
  • Demonstrated ability to deliver client-focused solutions based on customer needs.
  • Effective problem-solving skills and the ability to work under pressure.
  • Highly organized and capable of managing multiple accounts while paying close attention to detail.
  • Strong understanding of healthcare processes and regulations is an advantage
  • Proven experience with CRM software
  • A positive attitude, adaptability, and a willingness to learn and grow.
 

Location: Philippines (Remote)

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST). This is a fully remote job.

Apply Here

Business Contract Specialist - Paralegal

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

 

Job Purpose and Role

WRS Health is seeking an experienced and detail-oriented Business Contract Specialist / Paralegal to join our team. This dual-focused role combines contract management expertise with support for HR-related legal activities. The ideal candidate will have a strong background in legal documentation, contract management, and HR/labor law, particularly within the U.S. healthcare industry.

 

Key Responsibilities

  • Draft, review, and prepare legal agreements, including non-disclosure agreements, amendments, purchase agreements, service agreements, sales agreements, and employment contracts.
  • Administer and manage the contract management database, ensuring all contracts are accurately recorded and appropriately described.
  • Maintain a comprehensive database of company legal documentation and oversee additional legal activities.
  • Conduct legal research to support company initiatives, including compliance requirements for contracts and employment-related matters.
  • Research and evaluate company and payor legal documentation, as well as contract reporting requirements.
  • Evaluate and resolve legal issues or disputes by developing actionable plans and implementing solutions effectively.
  • Assist with the drafting and execution of legal agreements and support HR with employment contracts, recruitment activities, and compliance-related documentation
 

Qualifications

  • Bachelor’s degree in Legal Studies; Juris Doctor is a plus.
  • A minimum of 3+ years of paralegal experience
  • Preferably with experience in U.S. healthcare contracts
  • Familiarity with contract management tools like Concord.
  • Proficiency in Microsoft Word, Excel, and Adobe applications.
  • Strong background in HR and labor law, including experience in supporting employment-related legal activities.
  • Excellent interpersonal, writing, and communication skills, with an eye for detail.
  • Proven ability to collaborate and work as part of a team to achieve organizational objectives.
  • Self-starter with strong problem-solving skills and the ability to anticipate and address issues independently.
  • Adaptable to shifting priorities and capable of managing multiple tasks under tight deadlines.
  • Committed to professional growth, actively seeking feedback, and learning new skills.
  • Maintains a professional demeanor in diverse and multi-office environments.

Location: Remote

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Paralegal

Philippines

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

 

Job Purpose and Role

WRS Health is seeking an experienced and detail-oriented Business Contract Manager / Paralegal to join our team. This dual-focused role combines contract management expertise with support for HR-related legal activities. The ideal candidate will have a strong background in legal documentation, contract management, and HR/labor law, particularly within the U.S. healthcare industry.

 

Key Responsibilities

  • Draft, review, and prepare legal agreements, including non-disclosure agreements, amendments, purchase agreements, service agreements, sales agreements, and employment contracts.
  • Administer and manage the contract management database, ensuring all contracts are accurately recorded and appropriately described.
  • Maintain a comprehensive database of company legal documentation and oversee additional legal activities.
  • Conduct legal research to support company initiatives, including compliance requirements for contracts and employment-related matters.
  • Research and evaluate company and payor legal documentation, as well as contract reporting requirements.
  • Evaluate and resolve legal issues or disputes by developing actionable plans and implementing solutions effectively.
  • Assist with the drafting and execution of legal agreements and support HR with employment contracts, recruitment activities, and compliance-related documentation
 

Qualifications

  • Bachelor’s degree in Legal Studies; Juris Doctor is a plus.
  • A minimum of 3+ years of paralegal experience
  • Preferably with experience in U.S. healthcare contracts
  • Familiarity with contract management tools like Concord.
  • Proficiency in Microsoft Word, Excel, and Adobe applications.
  • Strong background in HR and labor law, including experience in supporting employment-related legal activities.
  • Excellent interpersonal, writing, and communication skills, with an eye for detail.
  • Proven ability to collaborate and work as part of a team to achieve organizational objectives.
  • Self-starter with strong problem-solving skills and the ability to anticipate and address issues independently.
  • Adaptable to shifting priorities and capable of managing multiple tasks under tight deadlines.
  • Committed to professional growth, actively seeking feedback, and learning new skills.
  • Maintains a professional demeanor in diverse and multi-office environments.

Location: Remote

Hours:  Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

This job description is intended to describe the general requirements for the position.  It is not a complete statement of duties, responsibilities or requirements.  Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

Apply Here

Can’t find the opportunity you are looking for?

Send us your resume today: Careers@wrshealth.com.

Application Process

We will carefully review your background against our current openings. A member of our Human Resources department will be in touch with you if we think we’re a match.

Please note: Solicitations from agencies or headhunters will not be accepted.

WRS Health is an Equal Opportunity Employer, dedicated to a work environment free of discrimination based on age, color, religion, gender, national origin, age, marital or veteran status or any other protected category.

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